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Shipping Policy

Effective Date: 24/02/2025

At Tackle Apparel, we aim to deliver your custom-branded apparel accurately and on time. Because each item is made to order, our shipping timelines are slightly different from off-the-shelf products. Please read the details below to understand our process.

1. Order Processing Time

  • Custom Orders: All orders go through a design, approval, and production phase. Once your design is approved and payment is received, please allow 7–14 business days for production before your order is shipped.

  • Rush Orders: If you need your order faster, please contact us prior to ordering. Rush fees may apply and are subject to availability.

2. Shipping Time & Methods

  • We ship via trusted carriers such as USPS, UPS, FedEx, or other third-party logistics partners.

  • Shipping typically takes 3–7 business days within [insert your country/region], depending on the destination and carrier.

  • Tracking information will be provided once your order ships.

3. Shipping Rates

Shipping rates are calculated at checkout based on your location, order weight, and preferred shipping method. Large or bulk orders may incur additional shipping fees, which will be clearly communicated prior to finalizing the order.

4. International Shipping

We currently [do/do not] offer international shipping. If international shipping is available:

  • Customers are responsible for any customs duties, taxes, or import fees charged by their country.

  • International shipping times may vary and are not guaranteed due to customs processes.

5. Shipping Delays

While we do our best to meet all estimated delivery timelines, we are not responsible for shipping delays caused by:

  • Carrier issues

  • Weather conditions

  • Supply chain disruptions

  • Incorrect or incomplete addresses provided by the customer

We recommend double-checking your shipping information before submitting your order.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the delivery date. We’ll work with you to resolve the issue — whether through a replacement or by opening a claim with the carrier.

7. Contact Us

If you have any questions about shipping, timelines, or special delivery requests, reach out to us at:

📧 Email: contact@tackleapparel.co.uk

🏢 Address: 16 New North Parade, Huddersfield, England, HD1 5JP

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